Novomed

"from patent to patient"

Legal Information/privacy policy

Making A Purchase

Just browse our products and complete the online order form. When we get your order we will contact you with details of delivery and payment options. Alternatively you can buy online through Worldpay using most major credit and debit cards. We will not release your information to third parties.

Shipping And Handling

A small shipping or postal charge will be added to your order. This will be shown at the time of confirming your order.

Delivery Schedule

Your order will be processed once we have received payment. We will process orders from NHS Trusts and other public sector organisations on receipt of the online or fax-back order form. Based on availability of items, we will despatch your order to UK addresses in 5 business days. International orders not more than 21 days.

While every effort is made to get your order to you as quick as possible, novomed can not guarantee delivery times especially outside of the UK.

Tax Charges

VAT at 17.5% is added to some products. We will let you know if this is the case.

Reaching Us

If you need to reach us, please email us on info@novomed.net, alternatively, you can call on International +44 (0)1622 630584.

Privacy Policy

Novomed will not disclose buyers' information to third parties, and your information will only be used to fulfil your request.

Returns Policy

If for any reason you are not satisfied with your purchase, you can return it to us in its original condition within 28 days of the date of receipt and we will issue a full refund of the price you paid. Specific rules apply for refund of delivery charges. If you are returning an item because of an error on our part or because it is defective, we will be happy to refund the normal delivery charge incurred and your costs of returning it to us. We cannot refund any express or courier charges. Novomed returns policy is in accordance with your stautory rights as detailed in "The Consumer Protection (Distance Selling) Regulations 2000" which can be found here.